Setting up utilities at a new address is a five-step job that most people try to do in one stressful evening. Here is the calm version.
Not every home needs all utilities. An all-electric apartment has no gas account. A condo may include water in the HOA. Your landlord or listing should tell you exactly which services you are responsible for — write that list down before you call anyone.
Providers change by city and even by street. The previous occupant, your landlord, or your city utility office can tell you who serves the address. Electricity and gas markets are deregulated in many states, so you may have a choice of retailers on the same wires — compare rates, not just brand names.
Shortcut: Utility Wallet is a free service that sets up your electricity, gas, water and internet for you — about 10 minutes, all 50 states, no markups.
Set up every utility free →Call each provider at least a week before move-in. Have your address, move-in date, and ID ready. Some providers can flip service on the same day; others need a technician visit with a wide arrival window. Get a confirmation number for every single account.
Set an end-of-service date at your old address and request a final meter reading. This one step prevents the classic double-bill: utilities stay in your name until you cancel them, and the next tenant is not obligated to switch them out from under you.
On day one, test every service: lights, water pressure, hot water, stove, thermostat, and the router. If something is dead, call that provider immediately while you still have the confirmation numbers handy.
Shortcut: Utility Wallet is a free service that sets up your electricity, gas, water and internet for you — about 10 minutes, all 50 states, no markups.
Set up every utility free →